Property Photography Terms and Conditions

List of general terms and conditions for property photography clients

• I, as the photographer own the copyright of images and may use them for marketing of my services. The client is granted a lifetime license upon payment to use the images as they see fit for marketing and advertising purposes. The client agrees not to distribute or resell to a third party. Additional licenses are available for this purpose.
• Gallery images are available to license for marketing and advertisement purposes. The client agrees not to distribute or resell to a third party. Additional licenses are available for this purpose.
• Photographs, Floorplans and any Virtual Tours will typically be available to the client within 24-48 hours of the day of appointment.
• Invoices must be paid within the calendar month except for new clients who will need to pay upfront before images are available.
• A folder of the edited Jpegs will be sent to the client’s email address to download via Wetransfer.
• Digital retouching of images may not extend beyond basic exposure correction, colour correction and cropping. Requests for additional retouching including virtual staging may be charged at my standard editing rate of £50 p/hr.
• 3D Matterport Tours incur hosting fees after the initial 3-month period payable at £8.99 a month.
• 360 Virtual Tours include cloud hosting for up to 1 year.
• Exterior images will get a blue sky replacement if required and included in the fee.
• Home staging is the responsibility of the vendor/client. I cannot be held responsible for any unsatisfactory images due to clutter or mess.
• Properties should be prepped and ready to shoot. I tend to assign up to 2 hours on-site for standard photography jobs. If it is necessary to spend longer due to issues beyond my control then I may be required to charge my hourly rate of £75 p/hr on top.
• A cancellation fee of 50% of the total may be charged if the agreed appointment is cancelled by the client within 48 hours of the appointment day without good reason.
• Bad weather is not usually a reason for a cancellation or rearrangement of an appointment (except for drone orders see below) unless in exceptional circumstances when unsafe to travel etc. If a revisit is needed in these situations to finish a job I reserve the right to invoice for my travel and time. 
• Drone flying requires dry and low wind conditions. If it is unsafe to fly on the day I would suggest another date to fulfill the aerial shots with no cancellation fee charged.
• Travel costs are charged at 45p per mile beyond a 15-mile radius of Canterbury, Kent
• Additional living spaces, including annexes, offices, outbuildings and loft spaces will be treated as extra bedrooms and can incur an additional £20 fee per room